Selbyville, Delaware, United States, November 4 2020 (Wiredrelease) Global Market Insights, Inc –:The Interactive Voice Response (IVR) segment dominates the contact center software market and accounted for over 15% of the market share in 2017. The rising adoption of smartphones by customers has replaced the traditional voice-based IVR with the visual IVR technology. This transformative…
यस लेखबाट के लिने:
- The rising adoption of smartphones by customers has replaced the traditional voice-based IVR with the visual IVR technology.
- The Interactive Voice Response (IVR) segment dominates the contact center software market and accounted for over 15% of the market share in 2017.
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